CRICOS Provider Number : 04048G   |   RTO Code : 45899

Certificate IV in Information Technology

Build the skills you need to develop in your IT career and take on responsibilities in technical assistance or web administration. Whether game creation, networking, programming, or databases are your areas of interest, you’ll learn the specialised skills you need to be successful.


Our ICT40120 Certificate IV in Information Technology provides a strong foundation of knowledge and well-respected skills in Information Technology (Web Development) to prepare you to work as a website developer. The ability to represent a company online to a global customer base and use e-commerce to spur growth is in high demand, making this a career on the rise.

Course Summary


52 Weeks


20 units of competency

ICT40120 Certificate IV in Information Technology

In this Certificate IV  of the Information Technology Course, you’ll discover how to elicit customer needs, oversee website development initiatives, conceptualize website designs, and create and maintain websites and databases. Additionally, you’ll learn about search engine optimization, assessing and choosing a web host, and using dynamic scripting to create dynamic pages.

This course will teach you how to construct and maintain simple websites from conception to launch and is perfect for assisting you in taking your initial steps into the website creation profession. Additionally, it gives you the necessary skills to pursue the Diploma of information technology, enhancing your knowledge and enabling you to design unique hosting and website solutions.

This course lays the groundwork for a fascinating career in website creation. Websites serve as a “storefront” for businesses to reach clients around the globe.

Here are the following 7 core units plus 13 elective units to attain the certificate:

ICTPRG302 – Apply introductory programming techniques. Core
ICTSAS432 – Identify and resolve client ICT problems. Core
BSBCRT404 – Apply advanced critical thinking to work processes. Core
BSBXCS404 – Contribute to cyber security risk management. Core
ICTICT426 – Identify and evaluate emerging technologies and practices. Core
ICTICT443 – Work collaboratively in the ICT industry. Core
ICTICT451 – Comply with IP, ethics, and privacy policies in ICT environments. Core
ICTTEN434 – Install, configure, and test internet protocol networks. Elective
BSBPEF402 – Develop personal work priorities. Elective
ICTNWK420 – Install and configure virtual machines. Elective
ICTNWK421 – Install, configure, and test network security. Elective
ICTNWK422 – Install and manage servers. Elective
ICTNWK426 – Install and configure client-server applications and services. Elective
ICTNWK429 – Install hardware to networks. Elective
ICTSAS446 – Fault find and troubleshoot ICT equipment, hardware and software problems. Elective
ICTSAS518 – Install and upgrade operating systems. Elective
ICTTEN417 – Install, configure, and test a router. Elective
ICTNWK425 – Build small wireless local area networks. Elective
ICTCYS405 – Develop cyber security incidents. Elective
ICTICT429 – Determine and confirm client business requirements. Elective
ICTCYS402 – Identify and confirm cyber security incidents. Elective

Looking to improve your IT abilities even more? Your excellent starting point for learning the fundamentals of programming, cyber security, website building, and other in-demand tech fields is our ICT40120 – Certificate IV in Information Technology (Release 4).

You’ll be prepared to pursue various career paths, including computer technician or help desk officer positions, by exploring the technical and transferable abilities required for an IT job.

What You Will Learn After The Course?

This certification effectively develops your soft skills in IT while giving you technical and hands-on practice with programming fundamentals, network security, website design, and content creation. It is ideal for IT professionals currently employed or newcomers to the field who are weighing their options.

The online course material will teach you how to:

    • Develop your capacity for critical thought.
    • Learn how to create dynamic, effective websites.
    • learn the fundamentals of cybersecurity
    • Recognise standard ICT procedures.
    • Provide customers or clients with quality support.
  • You may also acquire the following personal qualities along the way:

    • Teamwork and effective communication.
    • Acquiring the mindset of a “lifelong learner”.
    • Analyse issues and find solutions.


Possible Career Opportunities:

Here are the career options for you after completing the ICT40120 Certificate IV in Information Technology course:

    • Salesperson
    • Systems Administrator
    • Computer Technician
    • Service Desk Analyst
    • IT Support Officer
    • Systems Engineer
    • Helpdesk Operator

Course Detail

With Certificate IV in Information Technology (ICT40120), you may begin your path to technology mastery! Develop technical expertise in web development, networking, generalist IT support services, cyber awareness, fundamental cloud computing, animation, and digital media. The emphasis on digital technology and programming abilities in this course is specifically developed as a blended learning strategy.

Throughout this course, you will develop transferable skills crucial to the industry. Problem-solving abilities, efficient communication, database upkeep, game development, networking, programming, systems administration support, and web development are just a few of the skills.

Course Structure

You must finish the following competency units to meet this qualification’s requirements.


Determine and assess cutting-edge techniques and technology

This course outlines the abilities and information needed to recognise developing ICT practises and technologies and assess how they might affect organisational procedures.


Apply introductory programming techniques

In this unit, you will learn programming fundamentals and how to apply them to developing useful, simple apps. Those in charge of developing applications need to know how to use language syntax, control structures to write code, implement programming standards, test and debug their work, and so on.


Comply with IP, ethics and privacy policies in ICT environments

This section outlines the knowledge and abilities needed to uphold an organisation’s ethics and privacy rules and the legal protection and fair use of IP. It’s for people who have to utilise IP that belongs to others or businesses, and it helps businesses and their stakeholders stay in line with regulations concerning things like ethics and personal data.


Contribute to cyber security risk management

This unit details the information and abilities necessary to make a meaningful contribution to cyber security risk management, such as aiding in creating and administering risk management plans. It’s for people in various fields and positions who collaborate with technical specialists on risk management for cyberspace.


Work collaboratively in the ICT industry

The competencies covered in this section include those needed to contribute effectively to an Information and Communications Technology (ICT) team and the organisation’s overall goals. Participating in team activities, sharing and gaining knowledge and skills, and lending a hand to other team members all fall under this category. Everyone who works in groups that rely on more than one technological method to accomplish a goal should read this.


Identify and resolve client ICT problems

This unit describes the abilities needed to recognise, document, prioritise, and resolve client Information and Communications Technology (ICT) support operations and escalate issues as necessary. It refers to professionals with the expertise and experience to provide end users with ICT assistance via a client-based model in a business or corporate setting.


Apply advanced critical thinking to work processes

In this lesson, you’ll learn everything you need to know to apply your superior critical thinking abilities on the job. Methods of analysis, synthesis, and evaluation are all part of this. Those whose job is to assess the merits of proposed or current methods, items, or services can use this skill set. In addition, persons whose duties include creating new or improving existing business methods are eligible for this unit.


Evaluate characteristics of cloud computing solutions and services

This unit details the expertise needed to conduct a fundamental evaluation and analysis of cloud computing delivery and deployment methods to meet the requirements of an organisation. This module is designed for workers whose primary responsibility is to evaluate cloud computing solutions for a company or organisation.


Install and configure virtual machines

This unit details the knowledge and abilities needed to create a more long-term friendly ICT setting through virtualisation technologies. It’s meant for those who manage virtual computers in an organisation’s network and are charged with reducing its carbon footprint.


Install and manage servers

All the information and experience you’ll need to set up and maintain a server are detailed here. Administration, software distribution and upgrades, user profiling, and problem-solving are part of the package. Those with expertise in Information and Communications Technology (ICT) who manage networks or run servers fall under this category.


Install, configure and test network security

This unit defines the expertise needed to implement, configure, and test the security of an ICT network. It is meant for IT pros who set up and test networks of any size while keeping sensitive data safe.


Manage network and data integrity

This competency outlines the knowledge and abilities necessary to take the lead in developing asset protection processes, including identifying risks and putting safeguards in place. The target audience is network administrators and disaster recovery planners in the ICT sector.


Install hardware to networks

In this lesson, you’ll learn about the knowledge and abilities needed to organise, manage, and set up new networking devices. It is meant for people in technical roles in the ICT sector, such as network administrators who provide hardware support in a peer-to-peer or client-server network setup.


Install and operate small enterprise branch networks

This section defines the competencies needed to configure basic networks and use networking essentials such as wide area network (WAN) technologies, basic security, route and switch operations, and more. Those who work in support roles for networks and have the knowledge of ICT hardware, software, and protocols needed to set up and maintain a small enterprise branch network may benefit from this article.


Install, configure and test internet protocol networks

This competency unit outlines the knowledge and skills necessary to determine what parts of a network are needed, how to install them so that they work together, how to implement network topologies, protocols, and security concerns, and how to troubleshoot problems that arise. People who work in the telecommunications or IT networking industries and are responsible for installing, maintaining and upgrading ICT networks are included.


Securely manage personally identifiable information and workplace information.

In this lesson, you will learn about the knowledge and abilities that will help you safely manage the sensitive company and employee data. Workers in various industries and jobs with access to sensitive company data but are still supervised somehow can benefit from this training.


Implement and troubleshoot enterprise routers and switches

Identifying client needs, implementing ICT to fulfil network requirements, troubleshooting equipment faults, and producing suitable workplace documentation are all covered in this subject. The target audience is those who work as IP network installers, enterprise network technicians, network administrators, and network support staff.


Gather, analyse and interpret threat data

This section defines the abilities needed to collect information from various sources, analyse it, and interpret it to spot potential dangers, discrepancies, and other issues. Information security professionals, such as network and security specialists, who collect device logs, monitor for anomalies, and act on them are included. Those in this role are tasked with defending data from cyber-attacks across all company departments and sectors.


Create technical documentation

In this unit, you’ll learn what it takes to write user-friendly, accessible, and useful technical documentation. Writers, designers, developers, and support personnel dealing with ICT-related tasks will find this guide useful.


Configure cloud services

Core cloud services such as computation, storage, databases, and autoscaling, as well as the knowledge and skills necessary to configure them, are described in this unit. IT professionals designing, building, or deploying cloud-based services and solutions for businesses are the target audience for this module.

Identify and evaluate emerging technologies and practices

This unit describes the skills and knowledge required to identify emerging technologies and practices in the ICT sector and evaluate their potential impact on organisational practices.

Develop personal work priorities

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.

You will gain individual certificates after completing each course