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Diploma of Information Technology

With our ICT50220 Diploma in Information Technology, you’ll learn the fundamentals of establishing and managing complex network environments in businesses and anticipating and addressing cyber security risks.

Additionally, you will learn how to manage and configure advanced cloud computing environments and network servers, use desktop virtualisation, manage complex ICT networks and communications, recognise and address cyber security threats, safeguard vital organisational infrastructure, and manage agile projects and teams.

Course Summary


52 Weeks


20 units of competency

ICT50220 Diploma of Information technology

Acquire the necessary knowledge to develop cloud services that are essential to the success of any modern enterprise. The Diploma of Information Technology will teach you everything you need to know about these technologies so that you may land a rewarding job in cloud, software, or systems engineering.

You must complete 20 units to receive a diploma in information technology, including 6 core and 14 elective units.

BSBCRT512 – Originate and develop concepts Core

BSBXCS402 – Promote workplace cyber security awareness and best practices Core.

BSBXTW401 – Lead and facilitate a team. Core.

ICTICT517 – Match ICT needs with the strategic direction of the organization. Core.

ICTICT532 – Applying IP, ethics, and privacy policies in ICT environments Core.

ICTSAS527 – Manage client problems. Core

ICTICT518 – Research and review hardware technology options for organizations. Elective.

ICTICT524 – Determine ICT strategies and solutions for the organization’s Elective.

ICTSAS526 – Review and update disaster recovery and contingency plans Elective.

ICTNWK529 – Install and manage complex ICT networks. Elective.

ICTNWK542 – Install, operate, and troubleshoot medium enterprise routers. Elective

ICTNWK543 – Install, operate, and troubleshoot medium enterprise switches. Elective.

ICTNWK544 – Design and implement a security perimeter for ICT networks. Elective.

ICTPMG505 – Manage ICT Projects, Elective

ICTNWK546 – Manage network security. Elective

ICTNWK561 – Design enterprise wireless local area networks. Elective

ICTSAD509 – Produce ICT feasibility reports. Elective

ICTSAS502 – Establish and maintain client-user liaison. Elective

ICTSAS512 – Review and manage the delivery of maintenance services. Elective

Looking to improve your IT abilities even more? Your ideal starting point for learning the fundamentals of programming, cyber security, website development, and other in-demand tech fields is our ICT50220 – Diploma of Information Technology.

AIBTE also provides specialized cyber security short-term courses to educate people and protect their assets from cyber threats at affordable costs for domestic students.

You’ll be prepared to pursue various career paths, including computer technician or help desk officer positions, by exploring the technical and transferable abilities required for an IT job

What You Will Learn After The Diploma of Information Technology Course?

With the training you’ll receive from the units in this qualification, you can seek managerial and senior positions in the IT industry. In addition, the online course will teach you how to:

Encourage best practices and awareness of cyber security in the workplace.

    • Set up and maintain sophisticated ICT networks.
    • Assemble, examine, and evaluate danger information.
    • Upgrade and install operating systems.
    • Dynamic websites.
  • You may also acquire the following personal qualities along the way:

    • Acquiring abilities in critical thinking.
    • Directing and controlling a team.
    • Enhancing emotional acuity.

Possible Career Opportunities:

Here are the career options for you after completing the ICT50220 Diploma of Information Technology Course:

    • Systems Manager for IT.
    • Network security specialist.
    • Network Services Manager
    • Advisor for system security.
    • Manager of IT and systems support.

Course Detail

You should pursue this qualification to receive training in various IT-related fields. You’ll get to hone your project management, service configuration, and product evaluation abilities in the ICT industry. Additionally, you’ll learn the fundamentals of business requirements, disaster recovery, and OHS in an ICT setting. You could also develop critical thinking, team leadership and management, and emotional intelligence.

We strive to provide you with the greatest online learning experience possible. Therefore we provide flexible and self-paced courses that may be tailored to your need.

Although online learning makes managing your personal and professional schedules easier, it’s still crucial to maintain a consistent approach to avoid falling behind.

All of the courses offered through Upskilled include a training plan to assist you in staying on track because we want to see you succeed.

The average time it takes students to complete a course is 13 months.

In other words, the more time you invest in the ICT50220 Diploma of Information Technology course, the nearer you will be to the goal.

Course Structure

You must finish the following competency units to meet this qualification’s requirements.


Promote best practices and understanding of workplace cybersecurity

The knowledge and abilities needed to promote cyber security in a workplace are described in this unit. It pertains to individuals working in a wide range of industries which, as part of their duties, support organisational policies, practises, and initiatives that advance cyber security.


Create and expand upon concepts

The knowledge and abilities needed to develop concepts for goods, programmes, processes, or services to an operational level are described in this section. People who create concepts for any type of corporate or civic activity or procedure are covered by this class. This could involve marketing and advertising, employee training initiatives, communications and information technology systems, radio and television shows, and entertainment activities. These people exercise great autonomy while working cooperatively to develop ideas and polish concepts.


Apply IP, ethics, and privacy in ICT contexts

In dealing with stakeholders in an information and communications technology (ICT) environment, this unit describes the knowledge and skills necessary to uphold professional and ethical conduct and ensure that stakeholders’ personal information is handled confidentially and professionally. It pertains to ICT staff gathering data to establish the organisation’s code of ethics, safeguard privacy regulations, and maintain system security.


Organise and direct a team

The information and abilities needed to effectively lead and manage a team in the workplace, regardless of the industry, are covered in this unit. This section emphasises the teamwork skills necessary for team leaders or supervisor-level (depending on the organisational structure) personnel with accountability for others or teams.


Match the organisation’s strategic direction with its ICT demands.

This category outlines the abilities and expertise needed to guarantee that information and communications technology (ICT) systems and products align with the organisational strategy. It applies to those whose duties might include enhancing, analysing, procuring, supporting, and sustaining ICT for organisations. No legal, regulatory, or certification criteria were applied to this unit at the time of publication.


Address client issues

The knowledge and abilities needed to collaborate with customers to manage and solve issues in an information and communications technology (ICT) environment are described in this unit. It pertains to those who help clients support, manage, and solve problems using their advanced technical and specialised knowledge.


Put together technical documents.

The competencies and information necessary to produce technical documentation that is easy to read, comprehend, and apply are covered in this unit. It pertains to people who produce technical support papers for information and communications technology (ICT)-related work as technical writers, designers, developers, and support workers.


Collect, evaluate, and analyse threat information

The abilities and knowledge necessary to compile data from multiple sources, analyse it, and interpret it for threats, contradictions, and discrepancies are covered in this subject. It applies to those who collect logs from devices, examines anomalies, and take appropriate action in information technology security, including network and security specialists. These people are in charge of defending against and stopping cyberattacks that target data across all corporate operations and in any sector.


Construct dynamic websites

The abilities and knowledge necessary to create server-side and client-side content for web pages are covered in this unit. It pertains to those who work as web developers because they are in charge of making dynamic sites that allow for user-website interaction. When creating the user interface for a website, they apply highly developed technical and analytical skills.


Build dynamic websites.

The abilities and information necessary to evaluate and create websites that adhere to technical specifications are covered in this section. It applies to those involved in the study, design, implementation, and testing of websites, such as web developers.


Configure and install virtual machines

The purpose of this unit is to provide a more sustainable information and communications technology (ICT) environment by describing the skills and expertise needed to create and apply virtualisation technologies. It relates to using virtual computers to promote sustainability in an organisation’s network area.


Install and upgrade operating systems

The knowledge and abilities needed to update, install, and maintain existing operating systems (OS) in a medium- to large-sized organisation are covered in this unit. In addition, it applies to people who carry out intricate support activities using their technical and specialised skills.


Create, construct, and evaluate network servers

The knowledge and abilities needed to design, deploy, and test servers in intricate network environments are covered in this course. It pertains to people who work in network engineering, systems engineering, or related fields. It is expected to design and build network servers in a challenging computing environment for medium- to large-sized businesses.


Set up and maintain sophisticated ICT networks

The knowledge and abilities needed to set up and maintain information and communications technology (ICT) networks throughout an entire organisation are covered in this unit. It applies to people with exceptional ICT skills who work as senior networking staff and ensure an organisation’s viability by utilising virtualisation technologies in sophisticated computing environments found in medium- to large-sized businesses to offer network services and resources.


Create, carry out, and assess an incident response strategy.

The abilities and information necessary to create and carry out an incident response plan are covered in this unit. If the incident response plan’s outcomes impact the organisation’s mission, they must be assessed. It applies to people with extensive system administration and support tasks using advanced technical abilities and specialised knowledge.


Examine and revise your catastrophe recovery and emergency strategies.

This course outlines the knowledge and abilities needed to conduct risk analysis, disaster recovery, contingency planning, and analyse of the system’s impact on the organisation. It pertains to those who use a variety of higher-level technical abilities and methodical problem-solving techniques in sectors relating to information and communications technology (ICT).


Set up cloud services.

This course explains the abilities and knowledge needed to set up fundamental cloud services like computing, storage, databases, and autoscaling by workload and business requirements. The course applies to anyone working to implement cloud computing solutions for a business, including architects, developers, and engineers who use cloud services.


Collaboration is key in the ICT sector.

This subject explains the abilities needed to collaborate in online Information and Communications Technology (ICT) team environments to accomplish organisational goals. It entails participating in team activities, exchanging knowledge and skills, contributing to team performance and competence, and supporting team members. It applies to everyone who participates in teams that use several technologies to finish a project.


Participate in the management of cyber security risks.

The information and abilities needed to contribute to cyber security risk management are covered in this course, including helping to create and oversee related risk management plans. It applies to people in various professions and sectors collaborating with technical professionals to create risk-management plans for cyber security.


Establish your work priorities.

The knowledge and abilities needed to organise and prioritise your work activities are covered in this subject. It also discusses monitoring and getting feedback on one’s performance at work. The unit applies to people who create work schedules and plans and set priorities for their tasks. Typically, they will have some accountability for the work of others and some degree of independence in their function.

Develop personal work priorities

This unit describes the skills and knowledge required to plan and prioritise own work tasks. It also addresses the skills and knowledge to monitor and obtain feedback on personal work performance.

You will gain individual diploma after completing the course